Frequently Asked Questions
Everything you need to know about SafeBite
Getting Started
How do I create an account?
Is SafeBite free to use?
How long does it take to set up?
Menu Management
How do I upload my menu?
Can I edit menu items after they're extracted?
How accurate is the allergen detection?
Can I duplicate a menu?
How do I publish my menu?
Allergens
Which allergens are supported?
What do the allergen statuses mean?
Can customers filter by allergens?
How do I mark allergens for menu items?
Public Menus
How do customers access my menu?
Can I customize my public menu page?
Do customers need an account to view menus?
Can I download or print my menu?
Account & Billing
How do I change my password?
What if I forget my password?
Can I delete my account?
Can I export my data?
Technical
What file formats are supported for menu uploads?
How do I add a logo to my restaurant?
Can I add images to menu items?
Is my data secure?
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